Privacy Policy

New York City Housing Development Corporation Internet Privacy Policy

Thank you for visiting the New York City Housing Development Corporation (HDC) website. This website is designed to make it easier and more efficient for individuals and businesses to interact with HDC. HDC recognizes that it is critical for individuals and businesses to be confident that their privacy is protected when they visit our website. Below outlines how we handle the information about your visit to our website.

This policy describes HDC's privacy practices regarding information collected from users of this website. This policy also describes what information is collected and how that information is used. Because this privacy policy only applies to the HDC website, we recommend you examine the privacy policy of any website you access through the HDC website. 

For purposes of this policy, "personal information" means any information concerning a natural person which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. A domain name or Internet Protocol address is not considered personal information. HDC does not collect any personal information about you unless you provide that information voluntarily by sending an e-mail.


I. Information Collected and Stored Automatically
When You Visit this Website

While browsing or downloading information on the HDC web site, certain information is collected automatically. This information does not identify you personally, but may identify the computer used to access this website. The following information about your visit is automatically collected and stored:

  1. The Internet Protocol Address and domain name used, but not the e-mail address. The Internet Protocol Address is a numerical identifier assigned either to your Internet service provider or directly to your computer;
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The web pages or services you accessed at this site;
  5. The web site you visited prior to coming to this web site;
  6. If you downloaded a form, the form that was downloaded.

None of the above information is considered personal information.

This information is collected and used to improve this website's content and to help HDC understand how users are interacting with the website. This information is also collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the website. This information is not collected for commercial marketing purposes, and HDC is not authorized to sell or otherwise disclose this information for commercial marketing purposes.

The information collected through this website is retained by HDC in accordance with the records retention and disposition requirements of the New York State Arts & Cultural Affairs Law. Information on the requirements of the Arts & Cultural Affairs Law may be found at

In general, the Internet services logs of HDC, comprising electronic files or automated logs created to monitor access and use of Agency services provided through this website, are retained for approximately 60 days and then destroyed. Information, including personal information that you submit in an e-mail is retained in accordance with HDC's retention and disposition policies as required under applicable law. Information concerning these records retention and disposition policies may be obtained through the Internet privacy policy contact listed in section VI of this policy.

II. Cookies

Cookies are simple text files stored on your web browser to provide a means of distinguishing among users of this website. The use of cookies is a standard practice among Internet websites.

The software and hardware you use to access the website allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website.

III. If You Send Us Personal Information

During your visit to this website you may send an e-mail to HDC. Your e-mail address and the contents of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your e-mail address and the information included in your message will be used to respond to you, to address issues you identify, to improve this website, or to forward your message to the appropriate party. Your e-mail address is not collected for commercial marketing purposes and HDC is not authorized to sell or otherwise disclose your e-mail address for commercial marketing purposes.

HDC does not knowingly collect personal information from children or create profiles of children through this website. Users are cautioned, however, that the collection of personal information submitted in an e-mail will be treated as though it was submitted by an adult, and may, unless exempted from access by federal or State law, be subject to public access. The HDC strongly encourages parents and teachers to be involved in children's Internet activities and to provide guidance whenever children are asked to provide personal information online.

IV. Personal Information and Choice

As noted above, HDC does not collect any personal information about you during your visit to this website unless you provide that information voluntarily by sending an e-mail. If you choose not to communicate with this website it does not affect your ability to use any other features of this website, including browsing or downloading publicly available information or other State government websites.

V. Disclosure of Information Collected
Through This Website 

The collection and disclosure of information through this website are subject to the provisions of New York's Internet Security and Privacy Policy Act. HDC will only collect personal information through this website or disclose personal information collected through this website if the user has provided such personal information. The voluntary disclosure of personal information to HDC by the user, whether solicited or unsolicited, constitutes consent to the collection and disclosure of the information by HDC for the purposes for which the user disclosed the information to HDC, as was reasonably ascertainable from the nature and terms of the disclosure.

However, HDC may collect or disclose personal information without user consent if the collection or disclosure is: (1) necessary to perform the statutory duties of HDC, or necessary for HDC to operate a program authorized by law, or authorized by state or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating the identity of the user; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.

Further, the disclosure of information, including personal information, collected through this website is subject to the provisions of New York's Freedom of Information Law and Personal Privacy Protection Law.
HDC may disclose personal information to federal or state law enforcement authorities to enforce HDC's rights against unauthorized access or attempted unauthorized access to HDC's information technology assets.

VI. Access to and Correction of Personal Information Collected Through this Website

Any user may submit a request to the HDC privacy compliance officer to determine whether personal information pertaining to that user has been collected through this website. Any such request shall be made in writing to the address below and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to the user, or similar appropriate identification. The address of the privacy compliance officer is:

Privacy Compliance Officer
New York City Housing Development Corporation
110 William Street
New York, NY 10038

The privacy compliance officer shall, within five (5) business days after the date of the receipt of a proper request: (i) provide access to the personal information or, if HDC determines that it is more convenient and if the user agrees, HDC shall seek to provide such information via computer-based telecommunications; (ii) deny access in writing, explaining the reasons therefore; or (iii) acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.

In the event that HDC has collected personal information pertaining to a user through the state agency website and that information is to be provided to the user pursuant to the user's request, the privacy compliance officer shall inform the user of his or her right to request that the personal information be amended or corrected under the procedures set forth in section 95 of New York's Public Officers Law and section 206 of New York's Internet Privacy Policy Act.

VII. Confidentiality and Integrity of Personal Information Collected Through this Website

HDC is strongly committed to protecting personal information collected through this website against unauthorized access, use, or disclosure. Consequently, HDC limits employee access to personal information collected through this website to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information are required to follow applicable laws and procedures in connection with any disclosures of personal information.

In addition, HDC has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

For website security purposes and to maintain the availability of the website for all users, HDC employs software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this website.

VIII. Disclaimer

The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website.

IX. Contact information

For questions regarding this Internet privacy policy, please contact: